This privacy policy defines the way in which Corkit, headquartered at Rua Estêvão Rodrigues Nº50, 1ºDto 2890-073 Alcochete - Portugal, uses and protects the information you provide when using the online store www.shop.corkit.pt. It is important for Corkit to ensure that your privacy is protected, but we reserve the right to request information so that the customer can be identified when using this online store, with the guarantee that this information will only be used in accordance with this privacy statement. Corkit reserves the right to change this policy, occasionally, updating this text according to changes that may be implemented. We recommend that you consult this document regularly and, if you have any questions or doubts, contact us via email at shop@corkit.pt.
Our online store is hosted on PrestaShop, which provides us with an online e-commerce platform.
Scope of the Privacy Policy
This Privacy Policy applies to data that has been directly provided by the respective holder or collected when the holder accesses the online store.
We inform you below of the required information and its effect:
- Name: For customer identification
- Email and Mobile: To carry out communication regarding orders, sending newsletters and informative emails.
- Address: To send your orders and respective documents.
- Tax Identification Number (NIF): For billing purposes.
Data Processing and Consent
By making their personal data available to Corkit, the holder of personal data consents, in advance, in a free, informed, specific and unequivocal manner, that they be processed for the purposes described in this Privacy Policy. Consent is provided by completing the form and subsequently accepting it. The personal data provided by the user will be kept for the exclusive use of Corkit and will only be used for the purposes indicated below:
1. Parcel delivery
2. Advertising/Newsletter
3. Fulfill user requests
4. Provide information about Corkit products when requested
5. Invoicing
The User guarantees that the personal data provided is true and undertakes to notify any changes thereto. Any loss or damage caused to the Corkit online store or the person responsible for it, resulting from incorrect, inaccurate or incomplete information on the registration forms will be the sole responsibility of the user.
Data Retention Term
The personal data collected is processed in strict compliance with applicable legislation, and is stored in databases specifically designed for this purpose. Corkit processes and stores personal data in accordance with its respective purposes and respecting the applicable legal deadlines. Therefore, and whenever there is no specific legal requirement, the data will be stored and preserved only for the appropriate period and to the extent necessary for the purposes for which they were collected, except if the right to opposition, right to erasure or withdraw consent. In order to send orders, we reserve the right to share shipping data (name and address) with the carrier that sends orders, named CTT.
Rights of Personal Data Holders
Under applicable legislation, you may exercise the following rights:
1. Right of Access: Obtain confirmation of which personal data are being processed as well as obtain a copy of the personal data being processed.
2. Right to Rectification: Request the rectification of your personal data that is inaccurate or request that incomplete personal data be completed.
3. Right to Erasure: Obtain the erasure of your personal data, as long as there are no valid grounds for its conservation.
4. Right to Limitation of Processing: Request the limitation of the processing of your personal data, requesting the suspension of processing or limiting the scope of processing to certain categories of data or processing purposes.
5. Right to Portability: Receive the data you provided in a commonly used and machine-readable digital format or to request the direct transmission of your data to another entity that becomes the new responsible for your personal data.
6. Right to Object: Object, at any time, to data processing, such as in the case of data processing for marketing purposes.
7. Right to Oppose decision-making based on exclusively automated processing: Not be subject to any decision taken exclusively based on automated processing, including profiling, that produces effects in your legal sphere or that significantly affects you in a similar.
To exercise your rights, send an email to shop@corkit.pt or registered letter to Corkit's headquarters address. Under the terms of the law, you are also guaranteed the right to withdraw your consent for the processing of data legitimized by consent, through the means mentioned above, or, if you have given your consent through an online channel, you may withdraw it through this same route. The withdrawal of consent does not, however, invalidate the processing carried out up to that date based on the consent previously given. Without prejudice to any other means of administrative or judicial recourse, the data subject has the right to submit a complaint to the National Data Protection Commission (“CNPD”) or to another competent control authority under the law, if he considers that the your data is not being subject to legitimate processing by Corkit, in accordance with applicable legislation and this Policy.
Cookies Policy
What are cookies and how do we use them?
As is common practice on almost all websites, this online store uses cookies. Cookies are small text files sent to the browser on your computer or mobile device when you visit our online store. They are used to improve your experience, making it possible to store and retrieve information about your browsing habits in order to personalize browsing according to your preferences. Cookies are also used temporarily to measure the number and frequency of people visiting our online store, identify any type of navigation problem and control the number of accesses.
What type of cookies do we use?
It is important to note that we use cookies that are strictly necessary and remember that without these cookies, the services you have requested cannot be provided.
- Cookies related to your login: We use cookies when you log in, so that we can remember that you have logged into our store. This prevents you from having to log in every time you visit a new page. These cookies are usually removed or cleared when you log out to ensure that you can only access restricted features and areas when you log in.
- Form-related cookies: When you contact us via the contact page, fill in the form details, these cookies may be set to remember the user's details for future correspondence.
- Site preference cookies: We use functionality cookies to allow us to remember user preferences.
These cookies store the user's preferences regarding the use of the online store, so that it is not necessary to reconfigure the online store each time they visit it.
Third-party cookies
In some special cases, we also use cookies provided by trusted third parties. Below we detail which third-party cookies you can find in our online store.
- Google Analytics: This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web to help us understand how you use the site and how we can improve your experience. These cookies may track things like how long you spend on the site and the pages you visit so that we can continue to improve our store.
- Facebook: We use cookies in Facebook and Instagram advertising and use the Facebook pixel to show you more relevant ads.
Disable Cookies
You can always disable the installation of cookies or even delete them at any time, to do so, consult the “Help” option on your internet browser. Please note that disabling cookies will generally result in the disabling of certain functionalities and features of this store. Therefore, it is recommended that you do not disable cookies.
Information
Corkit reserves the right, on its own initiative, to correct any error or omission in any part of our online store without prior notice. Corkit may make any other changes to the online store, materials and products described in the online store, at any time, without prior notice. In the event of an error in the price of any product, we will contact the customer via email, offering them the option of confirming the order at the correct price or canceling it with a refund. If the customer wishes to refund their order, this will be done using the same payment method as the order.